Computer Technician Apprentice – California


The Opportunity:


We need an additional IT Technician to join our growing, fantastic team. We are looking for someone that is excited to enter the IT world and eager to learn.

This position would start with shadowing along with experienced technicians to get hands on training.

Providing network configurations and installations, computer installations, Troubleshooting and field support for desktops, laptops, printers and other equipment in the dental practice field.

Responsibilities Include:

Smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary, but you’ll generally need to:

  • remote support end users

  • install and configure computer hardware operating systems and applications

  • monitor and maintain computer systems and networks

  • talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

  • troubleshoot system and network problems, diagnosing and solving hardware or software faults

  • replace parts as required

  • provide support, including procedural documentation and relevant reports

  • support the roll-out of new applications

  • work continuously on a task until completion (or referral to third parties, if appropriate)

  • prioritize and manage many open cases at one time

  • rapidly establish a good working relationship with customers and other professionals, such as software developers

  • test and evaluate new technology

Must be comfortable providing IT support services onsite and remote. Must be reliable and have the ability to work with minimal supervision.

Location: Sacramento, California